Frequently
Asked Questions
This is why we recognize that patients may want to ask questions privately or anonymously at times, especially if the answers they receive are sensitive or personal. We’ve compiled the most frequently asked questions from live chat, email, and phone inquiries in this FAQ section.
Simply click on the product you want, followed by the quantity and enter your delivery details. Finally, select your payment method of choice and complete payment. Once the payment is received you will be sent email confirmation along with the estimated delivery date.
We can offer sleeping pills at incredible prices because we do not have the overheads that brick-and-mortar pharmacies have. By minimizing our overheads, we offer sleeping pills online at the very best prices
prescription is not required. Medication should be available for all.
Generic means using another name for the same components. The contents of the pills are absolutely the same in our generic version and the branded analog.
For safety reasons, we cannot allow medicines to be returned once they have left the pharmacy. As we have to dispose of returned medication, we are not able to process refunds on medication. If you have unwanted medicine, please contact our pharmacy team and we can arrange for you to safely send the medication back to us for disposal.
For orders that are to be delivered by post, you can cancel an order for medicines up until the point when your medicine is dispatched. This can be done by sending an email to [email protected]
The shape of the pill is the intellectual property of the manufacturer and reproducing it will qualify as the breach of copyright as well.
If you need a product which is not mentioned at our site, you can let us know of the product you are interested in and we will do our best to add it to our list as soon as possible.
No. It will be left in your mailbox or mail slot of your door.
Our guarantee policy includes a possibility of reships if your order is incomplete/doesn't arrive on time/arrives in bad condition or products are ineffective. If you experienced an issue with your order within 3 months after delivery, kindly contact our Customer Service Department to have it resolved as soon as possible.
All orders are packed with the utmost care in plain padded envelopes, ensuring total discretion and confidentiality. We prioritize your privacy at every step of the process. When you order medication online, you can do so with complete confidence, knowing that we safeguard your personal information and maintain the highest standards of discretion. Your trust is important to us, and we are committed to delivering your products securely and privately, so you can focus on your well-being without any concerns.
we send only finest condition in bubble wrapped and protective enough packaging. So if the pills you found broken then you have to consider it was shipment fault.Please contact our customer care department informing the matter with a photograph taken of the broken medicines.We will add all broken pills on your next order from us.
Sure, you will receive a confirmation to your email and Text Message sent to your mobile phone within next few minutes. If you are unable to locate the emails sent from us , please check your email spam folder.
To view the status please visit the order tracking page .
you can cancel your paid order within 8 hours after payment. If you cancel your order before shipment your payment will be refunded.we will not refund your order after the order is sent out for shipping. If you need to cancel your order please contact support team.
The products we sell are in stock for immediate delivery. However we have to check your order first to make sure that the shipping information is correct, after that the product you have ordered is packed and only then it is sent out. All these procedures take about 1-2 working days maximum.
If you miss some important information about your order, please Customer Support or call us at working hours.contact us within 5 hour of order placement
All orders are sent via recorded delivery to ensure they reach you safely and securely. Once your order has been dispatched, you will receive an email containing the tracking number assigned to your shipment. This allows you to monitor the progress of your delivery in real-time, providing you with peace of mind and the ability to plan accordingly. We are committed to keeping you informed every step of the way, ensuring a smooth and transparent delivery process from start to finish.
In case of non-delivery of the product we guarantee to return the money.
Our stocks are located both within EU and overseas. Depending on your product and location, our Shipping Department makes proper arrangements to deliver your products within the guaranteed delivery time.
US to US Delivery generally takes 2 - 5 days on average. Depending on your exact location delivery can take longer and for some remote areas, it can take up to 10 days. Overseas STOCK takes 10-15 days to any location of this world.
Yes, every order is issued with a unique tracking number to ensure you can follow its journey from our facility to your doorstep. Once your order has been processed and assigned a tracking number, you will receive an email and sms sent to your mobile from our dedicated tracking department. This email/sms will provide you with the tracking details, allowing you to monitor the status of your shipment at each stage of its journey. We believe in keeping you informed throughout the delivery process to ensure you know exactly when to expect your order, providing you with convenience and peace of mind.
The cost of shipping varies depending on your exact location. Shipping costs are available at the checkout or you can contact our customer service team for more information
Currently, we provide 5 types of shipping method USPS: We use this carrier to ship products from our US stock. Delivery Time - 3-5 Days ( for American Residents )
ROYAL MAIL: Delivery Time 3-5 Days ( For United Kingdom Residents )
EXPRESS MAIL SERVICE Delivery Time 5-7 Days (for all other destinations except USA and UK)
La Poste: Products Shipped From France. Delivery time to US and UK is 7 days and 7-10 days for all other destinations.
RMS (Registered Mail Service) - Products shipped from the Philippines. Delivery time is 10-15 days to any destination.
All shipping methods are trackable . Shipping cost for all methods flat fee $20 We have clearly stated the product location of each product for your better understanding.
We offer a wide selection of payment options. These include Visa, Mastercard, Paypal, Bank transfer, Zelle and Bitcoin.
Please note , the accepted payment options could be changed without any further notice .
You Can use western union , MoneyGram, Xoom to send us fastest bank transfer with the bank transfer recipient information provided to you. Bank transfer by western union , money gram takes mostly 5-10 minutes to be credited into our bank account. Also it has a very lower bank transfer fees than traditional bank wire transfer.
We respect your privacy,for that same reason we work with an offshore payment processor. When replying, no mention of the website nor product you purchased will be made. Once you're done paying you will get an email with the descriptor name and what it shows on your statement.
If you are having problems receiving email from us please try the following: 1.Ensure your email address is correct in your account 2. If you are using Gmail , Please look into the Promotional or All Mail folder. 3. Check your SPAM filters and junk mailbox 4. Add [email protected] to your mail server's whitelist 5. Try using another email address from a different service provider. If you have checked all of the above and are still having problems receiving our emails then contact us and we will be glad to help you solve the problem.
No, unfortunately, we are unable to offer any samples of the medication we provide. We do however offer free pills with certain payment options including Bitcoin.
High quality of the products is the matter of major importance to every seller. Our pharmacy sells only high-quality products. The better the quality of a product is, the more clients we have. It is as simple as that. Thus we choose only reliable suppliers who provide us with all the necessary documentation and thoroughly test the quality of every medication.
We are fully dedicated to your privacy and security. Rest assured that our online order system makes use of the latest Security encryption technology to ensure that your information is submitted safely and with the highest level of protection. All of our computer systems undergo regular security checks to ensure that our ordering system is properly protected.
If you want to modify your delivery address of placed order then please contact us within next 5 hours
